Shipping & Returns

Shipping

Each Maybrook & Ink journal is carefully packaged and shipped from our studio.

Orders typically ship within 3–5 business days. Once your order ships, you’ll receive tracking information by email.

Please note that shipping timelines may vary slightly during holidays, product launches, or periods of high order volume.

At this time, we ship within the United States.

Returns

We hope you love your journal. If something isn’t quite right, returns may be requested within 30 days of delivery.

To start a return, please email hello@maybrookandink.com with your order number.

Because our journals are intended to become keepsakes, we kindly ask that returned items be:

• unused

• unwritten in

• and in original condition

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Once your return is received and inspected, refunds will be issued to the original payment method.

Damaged or Incorrect Orders

If your order arrives damaged or you received the wrong item, please contact us within 7 days of delivery at hello@maybrookandink.com so we can make it right.

Please include:

• your order number

• a brief description of the issue

• and photos of the item and packaging, if possible

Questions?

For any shipping or order questions, please contact us at:

hello@maybrookandink.com